MenuLog’s closure in Australia marks a turning point in the food-service industry. Delivery app demand isn’t disappearing, but the dominance those platforms once held is clearly shifting. Restaurants across major markets are reporting the same trend: guests are coming back in person, and the brands that win long-term are those creating memorable, physical customer experiences while still offering efficient take-out options.
In-Person Dining Is Rebounding — Fast
For years, delivery platforms carved out a disproportionately large share of restaurant revenue. But operators have increasingly pushed back due to high commissions, inconsistent customer control, and the difficulty of building brand loyalty through a third-party screen.
With MenuLog shutting down operations, the message is loud and clear:
The pendulum is swinging back toward direct interaction.
Restaurants are rediscovering the value of:
- Face-to-face customer service
- Unique interior design and atmosphere
- Walk-up impulse visits
- A stronger connection with their surrounding community
People want to taste a brand before they buy into it — something digital delivery alone can’t replicate.
Take-Out Still Matters — It Just Works Best on Your Terms
Even with the return of dine-in, take-out remains a crucial revenue driver. The difference now is that more customers prefer direct online ordering, QR-based pickup, and simple, fast carry-out options without third-party fees.
Restaurants that build efficient hybrid models — strong in-person experience with streamlined take-out — are setting themselves up for sustainable margins and long-term patron loyalty.
Where JR Mercantile Fits In: The Right Space Sets You Up for Success
As these consumer patterns shift, your physical location matters more than ever. Street-front CRUs offer the exact mix today’s operators need:
✓ High visibility for walk-ins and brand awareness
You’re not buried in an app — you’re part of the neighbourhood.
✓ Built-in traffic and community presence
Foot traffic translates to organic discovery, returning customers, and elevated brand recognition.
✓ Efficient pickup flow for take-out
A smart layout allows quick pickup, minimizing line congestion while maintaining dine-in experience.
✓ Space to express your brand physically
Lighting, signage, interaction — all the things no delivery app can provide.
At JR Mercantile, we help restaurant operators secure locations that match evolving customer behaviour. With consumer preferences swinging back toward human connection — supported by reliable take-out options — now is the perfect moment to position your concept in a well-located street-front space built for both visibility and operational efficiency.
Check out some of our suitable restaurant locations for lease:
Madison
Richmond Green
Stampede Station
EV606
